Common questions.
12 questions we get asked daily. Email support@infinityhybrid.com if yours is not here.
// Aqua Drops® · Product
How long does Aqua Drops® last?
Up to 6 weeks on hair, Up to 10 days on properly prepared skin.
What is the difference between Aqua Drops and Aqua Drops Pure?
Aqua Drops OG uses low-PPD with our 53-peptide bond builder. Aqua Drops Pure (out soon) is fully PPD-free, and collagen/peptide unique formula . Pure waitlist.
What is the oxidiser ratio?
3 drops Aqua Drops OG to 1 drop oxidiser. Mix on the Lift & Tint palette.
Vegan and cruelty-free?
Yes. Both lines. Of course!
// Training
How do I access the free Hybrid Masterclass?
Sign up at training-hub. 10 languages.
Are the certified courses recognised internationally?
Yes. Tier 3 Accredited courses are globally recognised.
// Shipping
Where do you ship from?
4 warehouses: Breda HQ, London, Houston, Sydney. Auto-routed.
How much is shipping?
Free UK over the threshold, and then set by carrier in country
Returns policy?
14-day on unopened items. Hygiene-sealed cannot be returned. Full policy.
// Distributor
How do I become a distributor?
Apply via Distributor Hub. Full vetting and we have a full hub for you
Trade pricing?
Yes. Tier-based, visible only when logged in.
Talk to a real person.
We answer every email within 4 hours during business hours.
support@infinityhybrid.com